You can ask Ova Animations, the developer of the Simple Carroms app on Google Play, to delete your account and the data linked to it. You only have an account if you signed in with Google to play online with a friend. Practice, pass and play, and games against the computer need no account. If you never signed in, nothing about you is stored outside your device. See "Data on your device" below.
How to Request Deletion
- Send an email to ova.anim@gmail.com from the Google account email you use to sign in to Simple Carroms. This is how we confirm that the account is yours.
- Use the subject "Delete my Simple Carroms account". You don't need to write anything else, unless you also use our other apps (see below).
- We will reply to confirm that we received your request. Your account and data will be deleted within 30 days, and we will email you when it is done.
If you can't send from that address, email us from another one and include the sign-in email. We may ask you to verify that the account is yours before we delete anything.
If you also use other Ova Animations apps, such as Arithmos: Simple Carroms shares one sign-in system with them, so the same Google account signs in to all of them. Tell us in your email whether to delete only your Simple Carroms data or your whole account, including your data in those apps. Deleting the sign-in account also signs you out of those apps for good, so if your account has data in another of our apps and you didn't say, we will ask you before deleting it. Deleting your account from inside Arithmos (Settings → delete account) deletes the shared sign-in account, which signs you out of Simple Carroms. See Delete Your Arithmos Account.
Data That Is Deleted
When we delete your account, we permanently remove all of the following from our servers (Google Firebase):
- Your sign-in account: account identifier, email address, display name, profile photo URL and sign-in dates
- Every online game you hosted or joined: the game code, its status and creation time, both players' account identifiers, connection status, every shot taken and the resulting coin positions and scores. A game is shared by two players, so the whole game is deleted, including the other player's copy
Data That Is Kept
- Backups: deleted data can remain in Google Cloud's internal backups until they expire, which can take up to about 6 months. Nobody uses or restores these copies.
- Advertising data: ads are served by Google AdMob, which collects data under its own policy and not on our servers. You can reset your advertising ID or opt out of personalised ads in your device's Google settings. See the Google Privacy Policy.
- Your deletion request: we keep the emails about your request for up to 90 days after the deletion is finished, so we can answer questions about it. Then we delete them.
Data on Your Device
Your settings, your best break and the code of an online game you can rejoin are stored only on your phone. We can't reach this data. To remove it, uninstall Simple Carroms, or go to Android Settings → Apps → carroms → Storage and tap Clear storage. Signing out in the app forgets the game you could rejoin, but does not delete your account or your online games on our servers.
Deleting Some Data Without Deleting Your Account
To have only the records of particular online games deleted, email ova.anim@gmail.com with the subject "Delete my Simple Carroms game" and the game codes. We will delete them within 30 days and keep your account.
For more about the data the app collects, read the Simple Carroms Privacy Policy.