You can delete your account and the data linked to it from inside the Carrom Bazaar app, or ask Ova Animations, the developer of the app on Google Play, to do it by email. You only have an account if you signed in with Google to play online with a friend. Practice, pass and play, and games against the computer need no account. If you never signed in, nothing about you is stored outside your device. See "Data on Your Device" below.
Delete in the App
- Open Carrom Bazaar, tap settings in the main menu and, while you are signed in with Google, tap delete account under your Google account.
- The app asks you to choose your Google account again to confirm that it is you. If you choose a different account, it is refused and nothing is deleted.
- The app shows what the deletion will do. Tap delete. This can't be undone.
If you don't have an Arithmos profile: the app deletes your sign-in account and signs you out. Our copy of the designs you own, if there is one, is deleted at once, and we then remove the online games you hosted or joined.
If you also have an Arithmos profile: Carrom Bazaar shares one sign-in system with Arithmos, so only your Carrom Bazaar data is deleted. Your sign-in account is kept so that Arithmos keeps working, and the app signs you out of Carrom Bazaar. To delete everything, also delete your account in Arithmos (Settings → delete account). See Delete Your Arithmos Account. Deleting your account in Arithmos deletes the shared sign-in account, which signs you out of Carrom Bazaar.
If your connection drops partway, or your sign-in account can't be removed, the app tells you, signs you out, and we finish deleting within 30 days. If you are offline, or the app can't confirm your Google account, nothing is deleted.
Ask Us by Email
If you can't or don't want to use the app, you can ask us by email.
- Send an email to ova.anim@gmail.com from the Google account email you use to sign in to Carrom Bazaar. This is how we confirm that the account is yours.
- Use the subject "Delete my Carrom Bazaar account". You don't need to write anything else, unless you also use our other apps (see below).
- We will reply to confirm that we received your request. Your account and data will be deleted within 30 days, and we will email you when it is done.
If you can't send from that address, email us from another one and include the sign-in email. We may ask you to verify that the account is yours before we delete anything.
If you also use other Ova Animations apps, such as Arithmos: Carrom Bazaar shares one sign-in system with them, so the same Google account signs in to all of them. Tell us in your email whether to delete only your Carrom Bazaar data or your whole account, including your data in those apps. Deleting the sign-in account also signs you out of those apps for good, so if your account has data in another of our apps and you didn't say, we will ask you before deleting it.
Data That Is Deleted
When your account is deleted, we remove the following from our servers (Google Firebase):
- Your sign-in account: account identifier, email address, display name, profile photo URL and sign-in dates. If you also have an Arithmos profile, the sign-in account is kept for Arithmos (see above)
- Every online game you hosted or joined: the game code, its status and creation time, both players' account identifiers, first names and photo links, every shot taken and the resulting coin positions and scores. A game is shared by two players, so the whole game is deleted, including the other player's copy
- Our copy of the designs you own, if there is one, stored with your account identifier and the time it last changed
Data That Is Kept
- Shared saved shots: if you shared a saved shot, it is stored in a public document under a short code. The document holds no name, email address or account identifier, so it can't be linked to you or to your account, and deleting your account does not remove it. Anyone with the code can still open it.
- Backups: deleted data can remain in Google Cloud's internal backups until they expire, which can take up to about 6 months. Nobody uses or restores these copies.
- Advertising data: ads are served by Google AdMob, which collects data under its own policy and not on our servers. You can reset your advertising ID or opt out of personalised ads in your device's Google settings. See the Google Privacy Policy.
- Your deletion request: we keep the emails about your request, and the record the app files when you delete in the app (your account identifier, which app it came from, what to delete, and when), for up to 90 days after the deletion is finished, so we can answer questions about it. Then we delete them.
Data on Your Device
Your settings, your roms balance, wins and progress, your saved shots, which designs you have equipped, and the code of an online game you can rejoin are stored only on your phone. We can't reach this data, and deleting your account doesn't remove it. To remove it, uninstall Carrom Bazaar, or go to Android Settings → Apps → Carrom Bazaar → Storage and tap Clear storage. Signing out in the app forgets the game you could rejoin, but does not delete your account or your online games on our servers.
Deleting Some Data Without Deleting Your Account
To have only the records of particular online games deleted, email ova.anim@gmail.com with the subject "Delete my Carrom Bazaar game" and the game codes. We will delete them within 30 days and keep your account.
For more about the data the app collects, read the Carrom Bazaar Privacy Policy.